عربى
Terms and Conditions
Terms and Conditions
 

INTRODUCTION

These terms and conditions may be amended from time to time. They apply to all our services directly or indirectly. By accessing, browsing and using our website or our applications through whatever platform (hereafter collectively referred to as the "Platform") and/or by completing a ordering, you (Customer/s, Distributor, User/s, Salon/s, Spa/s, Partner/s) acknowledge and agree to have read, understood and agreed to the terms and conditions set out below (including the privacy statement).

These pages, the content and infrastructure of this Platform, and the online ordering service provided on this Platform are owned, operated and provided by Saloni Depot ("Saloni Depot", "us", "we" or "our") and your use is subject to the terms and conditions set out below.

Through the Platform our Partners (Distributors) are provided with an online service through which all their products and brands are advertised for salons and spas to place orders, and, simultaneously, offers the users (salons and spas) of the Platform (the “Customer/s”) the ability to directly order their salon products from any Partner. By making an order through Saloni Depot, you enter into a direct (legally binding) contractual relationship with the product provider (distributor) (Partner) from which you order. From the point at which you make your order, we act solely as an intermediary between you and the Distributor (Partner), transmitting the details of your order to the relevant distributor / distributors (Partner/Partners) and sending you a confirmation email.

When offering our services, the Partner information that we disclose is based on the information provided to us by the (Partners). The Distributors are fully responsible for updating all prices, availability and other information which is displayed on our Platform. Although we will use reasonable skill and care in performing our services, we will not verify if, and cannot guarantee that, all information is accurate, complete or correct, nor can we be held responsible for any errors, any interruptions (whether due to any (temporary and/or partial) breakdown, repair, upgrade or maintenance of our Platform or otherwise), inaccurate, misleading or untrue information or non-delivery of information. Each Partner remains responsible at all times for the accuracy, completeness and correctness of the information (including the prices and availability) displayed on our Platform. Our Platform does not constitute and should not be regarded as a recommendation or endorsement of the quality, service level, qualification of any product made available.

You are not allowed to re-sell, deep-link, use, copy, monitor, display, download or reproduce any content or information, software, products or services available on our Platform

The Partners are solely responsible for the quality of their products. Saloni Depot is only responsible for providing the platform. The online Payment Gateways available through Saloni Depot are owned and operated by a third party payment provider, K-NET, Visa & Mastercard (the “Payment Gateways”). The Customer and the Partner both agree that Saloni Depot is not responsible whatsoever for the services of the Payment Gateways providers and the Customer agrees that under no circumstances whatsoever will they bring a claim against Saloni Depot for the services of the Payment Gateways providers. If a problem arises with the services of the Payment Gateway Providers or the Partner, the Customer can contact Saloni Depot, who may, in its sole discretion assist the Customer.

As the following Terms & Conditions in whole or in portions can be changed or modified at any time without prior notice. You should periodically visit this page to review the Terms & Conditions so you stay aware of any revision to which you are bound.

Use of the Platform after any such changes constitutes your acceptance of the new Terms & Conditions. If you do not agree to abide by these or any future Terms & Conditions, do not use or access (or continue to use or access) the Platform.

USE OF THE PLATFORM

Anybody (Customer & Partner) can access the Platform when available online. Saloni Depot can put the Platform offline due to any reason it may deem appropriate or amend its content and services without notice. Saloni Depot will not be liable if, for any reason, the Platform or any part of it will not be available at any time or for any period.

The Customer is solely responsible for any access to the Platform made by third parties with their credentials.

MISUSE OF THE PLATFORM

You undertake that all data provided by you on the Platform is true, complete and accurate. You undertake to keep such information updated at all time and are solely responsible for any loss that arises out of a misrepresentation.

You will be held personally responsible for any misuse of the Platform. Saloni Depot may pursue a civil or criminal action in case you:

a- Knowingly introduces viruses, Trojans, worms, logic bombs, time bombs, keystroke loggers, spyware, adware or other material, program or code which adversely affect the operation of any computer software or hardware (or is designed to do so) to the Platform;

b- Gain or attempt to gain unauthorised access to the server on which the Platform is stored or any server, computer or database connected to the Platform;

c- Attack the Platform via a denial-of-service attack or a distributed denial-of service attack; and

d- Use the Platform for any reason that is contrary to law or public policy.

REGISTRATION

You are required to register with Saloni Depot in order to access and use the Platform. If you choose to register on the Platform, you agree to provide and maintain true, accurate, current and complete information about yourself including your contact details as prompted by the platform’s registration form. Registration data and certain other information about you are governed by our Privacy Policy. Only Salons, spas and beauty centers may register on Saloni Depot. A Customer that is none of the before shall not register as a User of the Platform and shall not transact on or use the Platform.

Saloni Depot reserves the right to suspend or cancel any registration or login data /access to the Platform in case of User misuse of the Platform in particular with the data submitted by the customer as set out in a later section. Saloni Depot shall not be liable for any loss or damages whatsoever arising from a user's inability to access any pages on the Platform.

MEMBER ACCOUNT, PASSWORD and SECURITY

You are responsible for maintaining the confidentiality of your password and account and are fully responsible for any and all activities that occur under your password or account. You agree and acknowledge that you may only create one account. You agree to:

a-     Immediately notify Saloni Depot of any unauthorized use of your password or account or any other breach of security.

b-     Ensure that you exit from your account at the end of each session when accessing the Platform. Saloni Depot will not be liable for any loss or damage arising from your failure to comply with this section.

CORRESPONDANCE and COMMUNICATION

By completing an order, you agree to receive:

1-     An email which we may send you shortly after ordering, giving you information on your order and providing you with certain information and offers (including third party offers) relevant to your orders and services.

2-     A phone call to confirm the (mobile) phone number provided in your order.

In order to duly complete and secure your order, you need to use your correct email address and phone number. We are not responsible or liable for (and have no obligation to verify) any wrong or misspelled email address or inaccurate or wrong (mobile) phone number.

DATA SUBMITTED BY THE USER

The CUSTOMER can create his own account on the Platform through his login data which will give him access to further features, content and special promotions on the Platform.

The customer or distributor can, at any time delete his account by sending an e-mail to our customer service (Customerservice@Salonidepot.com). Saloni Depot will make its best effort to deactivate the account in a timely manner.

All content submitted to or uploaded on the Platform by any USER through his account, including without limitation, personal data, contact details, usernames, pseudonyms, text, comments, reviews, images, and all other information must be true, complete, correct and shall not offend any third party´s right and shall not in any way be considered against public policy or public morale or the applicable laws in the state of Kuwait.

The USER agrees that Saloni Depot may, in its sole discretion, amend or delete any content, before or after publication or refuse the publication. The USER warrants, represents and undertakes to Saloni Depot that his DATA shall not:

a- infringe the copyrights or database rights, trademarks, rights of privacy, publicity or other intellectual property or other rights of any other person or entity;

b- contain any material which is defamatory of any person;

c- contain misleading or deceptive statements or omissions or misrepresentation as to identity (or his affiliation with any person or entity;

d- breach any legal or fiduciary duty owed to a third party, such as a contractual duty or a duty of confidence;

e- advocate, promote, or assist discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;

f- violate any other applicable law, statute, ordinance, rule or regulation.

Should the data submitted by the user not be compliant with the applicable law or the above set rules, and as a result of this, should Saloni Depot suffer a loss or damage, the USER shall be held liable and the USER agrees to indemnify Saloni Depot for all such loss or damage.

Should the data submitted by the user have criminal implications, Saloni Depot reserves the right to pass it on to the relevant authorities and to disclose the Customer´s identity to any third party who claims that any of the user data constitutes a violation of any of their rights.

Apart from personal data which are protected according to the law and to the Privacy Policy, any other user data submitted to the Platform will be considered non-confidential and non-proprietary.

All user data posted on the Platform will be linked to the user's username provided at the time of registration.

ORDERING

You (salon, spa, beauty center etc…) can use the search engine on the Platform to find a Partner (Distributor) on the basis of your selection.

By ordering through the platform You accept, the Privacy Policy and concludes the contractual relationship with the Partner.

If you order, the relevant order will be confirmed by an email acknowledging receipt of the order which may include, the date and time of the order, the price and quantities of the ordered products.

If you did not provide your e-mail address, you should take a screen shot of the final ordering summary page to save the order number. There is no other way to save the order number.

The ordering process allows you to check and amend any errors before submitting the order.

If you choose to pay online, you must retain a copy of the transaction records.

PRODUCTS

All products shown on the Platform, the images and/or descriptions of these products are for illustrative purposes only and actual products may vary from those images and/or descriptions. Saloni Depot requires the Partners to ensure that all information provided by them for display on their page is accurate, complete and not misleading in any way. Saloni Depot cannot verify the information which they provide to us. It will be each Partner's responsibility to ensure that all of its products listed on the Platform are available and accurately described.

ORDERING AMENDMENTS (CANCELLATION & CHANGE)

If you need or wish to reschedule the order (time/date) or change a product or cancel the order after you have received the confirmation email, you may change or cancel the ordering by calling us on 965 95549974.

Should an order be amended or cancelled on request of the Partner, the Partner will notify Saloni Depot to notify the customer and Saloni Depot will inform the customer.

In case of urgent cancellation by the Partner, the Partner may not use the Customer´s contact details that Saloni Depot has provided it with, according to the Privacy Policy, and must contact Saloni Depot customer service to communicate with the customer.

NONE RECEVING OF THE ITEMS

In case the Customer refuses to receive an order, The Customer agrees that Saloni Depot reserves the right to ban him/her from accessing/using the Platform again.

PRICE, PAYMENT AND INVOICING

The prices for the products are displayed on the Partner´s profile page on the Platform and may vary from time to time upon exclusive decision of the Partner.

The Platform contains details of a number of products and it is possible that, despite Saloni Depot’s best efforts, some of the prices and other information shown by the Partner on the Platform for certain products are incorrect / not updated as it is the Partner’s sole responsibility to keep its information accurate.

Any charges incurred in making an online payment will be borne by the Partner.

Saloni Depot accepts payments online using debit cards (K-Net) and credit cards (Visa, MasterCard)

Saloni Depot takes reasonable care to ensure that the Online Payment Gateway is available and functioning at all times, but cannot guarantee continuous and uninterrupted access to such Payment Gateway as it is owned and operated by a third party. Saloni Depot also tries to ensure that Customer´s payments are processed promptly, but it is often difficult to predict the amount of time needed to complete processing because it is dependent upon many factors outside of Saloni Depot´s control, such as delays in the banking system or in card networks. Access to the Online Payment Gateways may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. Saloni Depot will attempt to provide reasonable notice of any scheduled interruptions to such Payment Gateway and will use its best effort to procure the restoration of the Payment Gateway as soon as reasonably possible.

For the orders it is possible for the Customers to choose to ("Pay Cash On Delivery Basis"). According to this option the Customer can make an order on the Platform but eventually pay for it directly to the Partner at the time of delivery. This option appears on the Platform at the time of the Ordering. Please note that the way of payment does not change the other content of the contractual relationship with the Partner If Pay on delivery is chosen,

CLAIMS

If you are not satisfied with the products delivered by the Partner, you shall directly, at the time of the delivery, make your claims to the Partner. You may also contact Saloni Depot customer service who will try to find a solution with the Partner. However, ultimately, the Partner is the only and sole responsible for the delivery of the products.

If you have an issue with the Payment Gateway, you may contact Saloni Depot who will attempt to facilitate a solution.

REFUNDS

If “Pay Online” is selected as the payment method, then the Customer full name used in the ordering should exactly match that of the credit card used to make the ordering.

Refunds will be completed only through the original mode of payment.

 If you wish to review, adjust or cancel your order, please revert to the confirmation email and follow the instructions therein.

INTELLECTUAL PROPERTY

Saloni Depot contains content & features that are protected by copyright, patent, trademark, trade secret and other proprietary rights and laws. Except as expressly authorized by Saloni Depot, Customers and Partners agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute or create derivative works based on the Platform or the Platform Content, in whole or in part. In connection with your use of the Platform you will not engage in or use any data mining, robots, scraping or similar data gathering or extraction methods. Any use of the Platform or the Platform Content other than as specifically authorized herein is strictly prohibited. The technology and software underlying the Platform or distributed in connection therewith is the property of Saloni Depot. Any user of the Platform agrees not to copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, or otherwise transfer any right in the Software.

The Users may download and/or print out the content of the Platform only for personal, non-commercial use.

The User is not entitled to change, modify and/or (re)-edit the digital or hard copies of any particular content of the Platform and/or add, modify and/or (re-)use certain photographs, texts, (graphic) images and/or video and/or audio content to the original content of the Platform.

As stated above, no part of the Platform (in whole or in part) may be published in any way, duplicated, transmitted, distributed, reproduced, copied, modified and/or in any other way used or exploited (including but not limited to reproduction or storage on other website(s) or any electronic (storage) device) .

Saloni Depot reserves all rights regarding the https://www.Saloni Depot domain name and all related domains and sub-domains. Saloni Depot name and logos are trademarks and service marks of Saloni Depot. Other company, product, and service names and logos used and displayed via the Platforms may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to us. Nothing in this Terms & Conditions or the Platform should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of Saloni Depot Trademarks displayed on the Platforms, without our prior written permission in each instance.

THIRD PARTY CONTENT AND THIRD PARTY WEBSITES

Saloni Depot may contain advertising submitted by third parties. Such third parties are solely responsible for the content of such advertising and for ensuring that it complies with all relevant legislation and regulations. Saloni Depot will not be held responsible for the content of any third party advertising.

The Platform and/or the contents may contain links to third party websites and social media accounts (including those of the Partners). If the Customer decides to visit any third party site, or social media account, the customer does so at his/her own risk. Saloni Depot is not responsible or liable directly or indirectly for the content, accuracy or opinions expressed in such websites or accounts or the standard of goods or services available through or on such websites or accounts. Unless expressly stated otherwise, links do not imply that Saloni Depot or the Platform is, affiliated to or associated with such sites or accounts.

Saloni Depot's communications with the Customer may contain information sourced from third party websites. Content from a third party site will be marked as such and a link to the source website may be provided. Saloni Depot accepts no responsibility or liability for any content supplied by or contained on any third party website.

The inclusion of any link in Saloni Depot's communication with the Customer does not imply endorsement by it of the linked site. If a Customer decides to access linked third party websites, he does so at his own risk.

Please remember that when a Customer uses a link to go from the Platform to another website, the Privacy Policy will no longer be applicable.

LIABILITY

Saloni Depot is not responsible whatsoever for the products provided by the partners.

Saloni Depot is not responsible whatsoever for the Online Payment Gateway, Saloni Depot declares and the Customer acknowledges to be aware that it is operated by a third payment service provider company.

Saloni Depot is only responsible for the function of the Platform, however Saloni Depot may, in its sole discretion, operate the Platform as it deems necessary.

Under no circumstances whatsoever will Saloni Depot be liable for any indirect damage, consequential damage or moral damage.

Saloni Depot shall not be held responsible for the inaccuracy of the content generated on the Platform directly by the Partner. It is not Saloni Depot's duty to control the accuracy of such content. The content of the Platform may contain typing and/or material errors for which Saloni Depot shall not be held responsible.

Saloni Depot reserves the right to terminate accounts that are inactive for an extended period of time. And reserves the right to change these general practices and limits at any time, in its sole discretion, with or without notice.

Saloni Depot reserves the right to modify or discontinue, temporarily or permanently, the Platform (or any part thereof) with or without notice. Users agree that Saloni Depot will not be liable to you or to any third party for any modification, suspension or discontinuance of the service.

DISPUTES

The Customer is solely responsible for his/her interactions with any Partner or other user in connection with the Platform and Saloni Depot will have no liability or responsibility with respect thereto. Saloni Depot reserves the right, but has no obligation, to become involved in any way with disputes between a customer and any partner or other user of the Platform. In the event of an issue and/or dispute with a order from any partner using the Platform, you must contact the relevant partner,

Any dispute arising out of or in connection with these, including any question regarding its existence, validity or termination, shall be subject to the exclusive jurisdiction of the Courts of Kuwait.

MODIFICATION TO THE SERVICE

The User acknowledges that Saloni Depot may establish general practices and limits concerning use of the Platform, including without limitation the maximum period of time that data or other content will be retained by the Platform and the maximum storage space that will be allocated on Saloni Depot's servers on the customer's behalf. The User agrees that Saloni Depot has no responsibility or liability for the deletion or failure to store any data or other content maintained or uploaded by the Platform.

CONDITIONS OF USE

User Conduct: 

The user agrees to not use the Platform to:

Interfere with or disrupt the Platform or servers or networks connected to the Platform, or disobey any requirements, procedures, policies or regulations of networks connected to the Platform;

Violate any applicable national or international law, or any regulations having the force of law;

Impersonate any person or entity, or falsely state or otherwise misrepresent his/her affiliation with a person or entity;

Solicit personal information from anyone under the age of 18;

Harvest or collect email addresses or other contact information of other users from the Platform by electronic or other means for the purposes of sending unsolicited emails or other unsolicited communications;

Advertise or offer to sell or buy any goods or services for any business purpose that is not specifically authorized;

Further or promote any criminal activity or enterprise or provide instructional information about illegal activities;

Reverse engineer, decompile, disassemble or otherwise attempt to discover the source code, object code or underlying structure of the Platform; or

Obtain or attempt to access or otherwise obtain any materials or information through any means not intentionally made available or provided for through the Platform.

Commercial Use: Unless otherwise expressly authorized herein or in the Platform, you agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, exploit, transfer or upload for any commercial purposes, any portion of the Platform, use of the Platform, or access to the Platform. The Platform is for your personal use.

INTELLECTUAL PROPERTY RIGHTS

Under no circumstances will Saloni Depot be liable in any way for any content or materials of any third parties (including users), including, but not limited to, for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any such content. Saloni Depot will have the right (but not the obligation) in their sole discretion to refuse or remove any content that is available via the Platform. Without limiting the foregoing, Saloni Depot will have the right to remove any content that violates these Terms and Conditions or is deemed by Saloni Depot, in its sole discretion, to be otherwise objectionable. The user agrees to evaluate, and bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content.

The User acknowledges and agrees that Saloni Depot may preserve content and may also disclose content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to:

a- comply with legal process, applicable laws or government requests;

b- enforce these Terms and Conditions;

c- respond to claims that any content violates the rights of third parties; or

d- protect the rights, property, or personal safety of Saloni Depot, its users and the public.

The user understands that the technical processing and transmission of the Platform, including his/her content, may involve

(i)             transmissions over various networks; and

(ii) changes to conform and adapt to technical requirements of connecting networks or devices.

Third Party Websites

The Platform may provide, or third parties may provide, links or other access to other sites, resources on the Internet and/or third party provided content such as coupons and promotional media. Because Saloni Depot has no control over such sites and resources and content and materials, the user agrees and acknowledges that Saloni Depot is not responsible for the availability of such external sites or resources and content and materials and does not endorse and is not responsible or liable for any content, advertising, coupons, products or other materials made available from such sites or resources. The user further acknowledges and agrees that Saloni Depot will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, events, goods or services available on or through any such site or resource. Any dealings the user has with third parties found while using the Platform are between the user and the third party, and the user agrees that Saloni Depot is not liable for any loss or claim that the user may have against any such third party.

TERMINATION

The User agrees that Saloni Depot in its sole discretion, may suspend or terminate the user's account (or any part thereof) or use of the Platform and remove and discard any content within the Platform, for any reason, including, without limitation, for lack of use or if Saloni Depot believes that the user has violated or acted inconsistently with the letter or spirit of these Terms and Conditions. Any suspected fraudulent, abusive or illegal activity that may be grounds for termination of their use of Platform, may be referred to appropriate law enforcement authorities. Saloni Depot may also in its sole discretion and at any time discontinue providing the Platform, or any part thereof, with or without notice. The User agrees that any termination of his/her access to the Platform under any provision of these Terms and Conditions may be effected without prior notice, and acknowledges and agrees that Saloni Depot may immediately deactivate or delete the account and all related information and files in the account and/or ban any further access to such files or the Platform. Further, the User agrees that Saloni Depot will not be liable to the user or any third party for any termination of the user's access to the Platform.

JURISDICTION

To the extent permitted by law, these Terms and Conditions and the provision of our services shall be governed by and construed in accordance with Kuwaiti law and any dispute arising out of these general terms and conditions and our services shall exclusively be submitted to the competent courts in the state of Kuwait.

 This English version of these terms and conditions have been translated from Arabic. The translated version is a courtesy and office translation only and you cannot derive any rights from the translated version. In the event of a dispute about the contents or interpretation of these Terms and Conditions or inconsistency or discrepancy between the English version and Arabic version of these terms and conditions, the Arabic language version to the extent permitted by law shall apply, prevail and be conclusive. The Arabic version is available on our website (by selecting عربي) or shall be sent to you upon your written request.

 If any provision of these Terms and Conditions is or becomes invalid, unenforceable or non-binding, you shall remain bound by all other provisions hereof. In such event, such invalid provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and you will at least agree to accept a similar effect as the invalid, unenforceable or non-binding provision, given the contents and purpose of these terms and conditions.

DISCLAIMER

To the extent permitted by law, neither we nor any of our officers, directors, employees, representatives, subsidiaries, affiliated companies, distributors, affiliate (distribution) partners, licensees, agents or others involved in creating, sponsoring, promoting, or otherwise making available the site and its contents shall be liable for (i) any punitive, special, indirect or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim, (ii) any inaccuracy relating to the (descriptive) information (including rates, availability and ratings) of the services as made available on our website, (iii) the services rendered or the products offered by the partner, (iv) any (direct, indirect, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, pursuant to, arising out of or in connection with the use, inability to use or delay of our website, or (v) any (personal) injury, death, property damage, or other (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, willful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the service or any of our other business partners (including any of their employees, directors, officers, agents, representatives or affiliated companies) whose products or service are (directly or indirectly) made available, offered or promoted on or through the website, including any (partial) cancellation, overordering, strike, force majeure or any other event beyond our control.

By uploading photos/images onto our system the user certifies, warrants and agrees that the user owns the copyright to the photos/images and that the user agrees that Saloni Depot may use the uploaded photos/images on its (mobile) website and app, and in (online/offline) promotional materials and publications and as Saloni Depot at its discretion sees fit. The customer is granting Saloni Depot a non-exclusive, worldwide, irrevocable, unconditional, perpetual right and license to use, reproduce, display, have reproduced, distribute, sublicense, communicate and make available the photos/images as Saloni Depot at its discretion sees fit. By uploading these photos/images the person uploading the picture(s) accepts full legal and moral responsibility of any and all legal claims that are made by any third parties (including, but not limited to, salon owners) due to Saloni Depot publishing and using these photos/images. Saloni Depot does not own or endorse the photos/images that are uploaded. The truthfulness, validity and right to use of all photos/images is assumed by the person who uploaded the photo, and is not the responsibility of Saloni Depot. Saloni Depot disclaims all responsibility and liability for the pictures posted. The person who uploaded the photo warrants that the photos/images shall not contain any viruses, Trojans or infected files and shall not contain any pornographic, illegal, obscene, insulting, objectionable or inappropriate material and does not infringe any third party (intellectual property right, copyright or privacy) rights. Any photo/image that does not meet the aforesaid criteria will not be posted and/or can be removed/deleted by Saloni De